Privacy Policy
How Femi Rides handles personal information across our website, mobile app, rides, training, and support services.
Our Commitment
FEMI RIDES ("we", "us", or "our") operates the femirides.com website and the FEMI RIDES mobile application, together referred to as the Service.
We are committed to protecting the privacy and security of our users. This Privacy Policy outlines the types of information we may collect from you, how we use it, and our practices for collecting, maintaining, protecting, and disclosing that information.
Key Terms
Company: FEMI RIDES PRIVATE LIMITED., CIN:U49224AP2023PTC112682, 7-65/3, 2nd Floor Opposite to K Convention, Simhachalam Road, Visakhapatnam 530028 - India.
Personal Information refers to information related to an identified or identifiable individual, including name, address, email address, phone number, and payment information.
Service encompasses all applications, websites, and services offered by FEMI RIDES, including our mobile application and website.
User means any individual who uses our Service by accessing our website, downloading our app, or utilizing our transportation services.
Usage Information includes details about how the Service is accessed and used, such as IP address, browser type, device information, pages visited, and activities within the Service.
Location Information means geographical location data collected through GPS functionality on a user's mobile device.
Cookies are small data files placed on your device or computer to track website movement and improve user experience.
Third-party Service Providers are businesses or individuals hired by FEMI RIDES to perform services such as payment processing, data analysis, hosting, customer service, and email delivery.
Data Security refers to the protective measures and protocols we use to safeguard Personal Information from unauthorized access, alteration, disclosure, or destruction.
Information We Collect
When you use our Service, we may collect personal information that helps us deliver transportation, training, support, and app experiences safely and reliably.
- Name, address, email address, and phone number
- Date of birth, gender, and profile picture
- Payment information such as card details and billing address
- Device, operating system, browser, page visit, and app interaction information
- Call center recordings used for quality and training purposes
- GPS and route information generated during rides and location-based services
Contact Information
We will only access and store the names and phone numbers of your contacts where needed for the Service. Femi Rides will not share this information without your explicit consent.
Your contacts' information is stored securely and used only for the purposes stated here. We follow privacy practices designed to protect your data.
Location Information
With your consent, we may collect precise location data from your mobile device when you use location-based services. You can control the collection of this information through your device settings.
Throughout a ride, the driver's mobile device may transmit GPS coordinates to company systems so trips can be tracked and supported.
Cookies and Similar Technologies
We use cookies, web beacons, and other tracking technologies to collect information about browsing activities and preferences. You can control cookies through your browser settings, though disabling them may affect some features.
How We Use Your Information
- To provide the Service and related products, support, and information you request
- To fulfill the purposes for which the information was provided or collected
- To carry out obligations and enforce rights arising from contracts between you and us
- To notify you about changes to the Service or any products and services we provide
- To allow participation in interactive features of the Service
- For any other purpose with your consent
Data Sharing and Disclosure
- Service Providers: We may share information with providers who help operate the Service, conduct business, or support users.
- Business Transfers: If we are involved in a merger, acquisition, or sale of assets, information may be transferred as part of that transaction.
- Legal Compliance: We may disclose information if required by law or in response to valid requests from public authorities.
Data Security and User Control
We take reasonable measures to protect information from unauthorized access, disclosure, alteration, or destruction. However, no method of transmission or electronic storage is completely secure.
You can manage some information through account settings, opt out of promotional communications, and disable location tracking through device settings.
Your Choices
You may choose not to provide certain information, but doing so may limit your ability to use some features of the Service. You can review and update account information and preferences at any time.
Children's Privacy
The Service is not intended for children under the age of 13, and we do not knowingly collect personal information from children under 13. If you are a parent or guardian and believe we may have collected information from your child, please contact us.
Updates to this Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will notify users of material changes by posting the updated Privacy Policy on this page.